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Identification of patients' needs and expectations in a cataract clinic connected with a university public hospitalIdentificação de necessidades e expectativas dos pacientes de uma clínica de catarata
(2005)
Purpose: To identify patients' needs and expectations in a cataract clinic connected with a university public hospital - Cataract Institute - Department of Ophthalmology - Paulista School of Medicine (UNIFESP). Method: A ...
A study of hospital complaints and the role of the doctor-patient communication
(SOC MEDICA SANTIAGO, 2011)
Background: Medical practice in Chile has changed dramatically over the last few years. Patients have raised their expectations and there is a growing number of complaints, and malpractice lawsuits. The doctor-patient ...